Some people are receiving an error message when they attempt to add their bank account information because the tool is not recognizing their address or adjusted gross income, which it requires to verify who you are. If you don't, a paper check will be sent to you to an address the agency has on file from a 2019 or 2018 tax return. At the least, it means that you do qualify for a payment.īut the IRS does not have your bank account information on file and the tool will prompt you to input that information. But they will likely be sent their money later in May.Īt this time, those who see a "Payment status not available" message are not able to input bank account information to help speed up the process.
Notably, people who receive Supplemental Income or Veterans Affairs benefits will likely get this message because their information was not uploaded to the tool. It may also mean that the IRS hasn't added your data to the tool yet. Undocumented workers, including those who pay taxes with an Individual Taxpayer Identification Number, are also ineligible, as well as anyone who can be claimed as a dependent for tax purposes, like many college students.īut it could simply mean the IRS is still processing your 2019 tax return, or the non-filer form you submitted online in order to get the stimulus payment, the agency says on its website. There are several reasons you might be getting this vague message.įirst, it might mean you don't qualify because you make too much money.
Payment status not available how to#
Here's how to decode the different status messages you might receive: The tool is updated daily, so it's worth checking back. Some who have used the Get My Payment tool and are frustrated after receiving a cryptic status message and have no one to call for help since the agency shut down its call center during the pandemic. But that leaves about 28 million people who are still waiting. The IRS has sent 122 million payments for a total of $207 billion, according to the National Taxpayer Advocate service.
Payment status not available update#
It also lets people update bank account information so that the IRS can send a direct deposit rather than a check, speeding up the payment process. Hopefully you haven’t had the issues many are facing.(CNN) - As the Internal Revenue Service continues to send out stimulus payments, President Donald Trump touted the agency's Get My Payment tool this week on Twitter, telling people to click "to receive your money FAST."Īfter inputting some basic information, the tool can tell users when their payment is scheduled and how it will arrive. According to H&R block, many customers that used the refund transfer option on their taxes may have had their stimulus check sent to that temporary account, instead of their personal bank account, so you should still get your money, but it will come from H&R block instead.
For example, if H&R block prepared your taxes last year. You can check the status update daily, to see if your status has changed, but there seems to be no way to call and talk to anyone about the issues.Īnd according to IRS.Gov, those who are eligible and do not get a second COVID-19 relief check by January 15th may be able to claim it when they file their 2020 taxes this year, because technically the second stimulus check is an advanced payment of this tax credit.Īnother issue people have been having is seeing that the money was sent, but it went to a different account. The message contiinues, “We are unable to provide the status of your payment right now because we don’t have enough information yet (we’re working on this), or you’re not eligible for a payment.” For people who had no trouble receiving their first payment, you would think this wouldn’t be an issue. The Get My Payment tool on IRS.gov is designed to tell you when you should expect to receive your payment, but many people are receiving a message that reads “Payment Status Not Available.” If you got that message, you aren’t the only one. Millions of people have already received the second round of stimulus checks, but so many have faced issues getting their $600 payment.Īccording to the IRS, those who filed 2019 tax returns and provided direct deposit information should automatically receive the payments in their bank accounts between December 29th & January 15th, however many people have not only not received their money, but are also having trouble checking the status of their payment. If you are having trouble checking the status of your second stimulus check, you are not alone. Photo: Faith Rinker Stimulus Status Update
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